2020 Bold Goal Progress Report

Humana’s Bold Goal is focused on addressing the needs of the whole person by co-creating solutions to address social determinants and the health-related social needs for our members and communities. Our Bold Goal was established in 2015 with an aspirational goal to improve the health of the communities we serve 20 percent by 2020. We measure progress we’re making impacting our members’ health by using the U.S. Centers for Disease Control and Prevention’s (CDC) Healthy Days survey.

Humana’s journey

Humana has continued to adapt as we learn more about our communities and our members. We discovered how important it is to develop personalized solutions, determining how best to meet the needs of our members. That has meant getting to know our members better in order to connect them to people and organizations who can support them—not only in their clinical needs, but also in their individual health-related social needs, such as getting access to healthy food, helping to connect them socially and addressing their housing needs.

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2019 Data

Improving population health takes time: data show our overall trend is in the right direction.

2019 Data and Findings

Humana's Evolution

Humana evolved in 2019, leveraging our Bold Goal learnings and integrating population health strategies across the company.

Delivering Human Care

Future Focused

Humana is working to make health and healthcare better, intent on delivering a simpler healthcare experience and improving health outcomes for our members.

2020 and Beyond

Closing thoughts from our leaders

William Shrank, M.D., MSHS

Chief Medical & Corporate Affairs Officer

Actions speak louder than words

Caraline Coats

Vice President, Bold Goal & Population Health Strategy

Out of necessity will come invention
Our goal is not only to connect those in need to resources within communities, but also to create a sustainable system. Social determinants of health can encompass environmental, financial and societal concerns. Humana is in a unique position to support key social needs like food, social support and transportation through health plan benefits and services that address the specific and acute needs of individual members.