No Better Time: June 16

Tuesday, June 16, 2020

10:00am – 11:00am EST

What is really being done to address how health-related social needs such as loneliness and food insecurity are affecting seniors in Medicare Advantage?

The COVID-19 pandemic isolated tens of millions of seniors from their loved ones, exacerbating their medical conditions. Prior to the pandemic, research has shown that there was a 45 percent increased risk of mortality in seniors who report feeling lonely. While government and industry know this is a risk and are taking steps to address it, how can the health care industry better protect the mental health of seniors for whom physical distancing is not going away? What can we do to address how racism and racial inequity are affecting the ability of communities to address health-related social needs? How can government and industry better work together to help improve mental and physical health outcomes? The panel also will explore how the challenges stemming from COVID-19 are creating new partnerships.

Tune in to our Humana YouTube channel to watch this live webinar.



Philip M. Oravetz, MD, MPH

Chief Population Health Officer, Ochsner Health System

Dr. Oravetz joined Ochsner 8 years ago with over 20 years of innovative healthcare leadership experience in both administration and medicine. As Chief Population Health Officer at Ochsner Health in New Orleans, Louisiana, Dr. Oravetz provides physician leadership to the system’s Accountable Care Network, which is the largest integrated delivery system in southeast Louisiana. As an experienced medical professional in integrated delivery, Dr. Oravetz serves as lead in development of Ochsner’s Population Risk Management Model and the Pursuit of Value initiative. He has been published in many prominent industry trade publications including, Strategic Health Care Marketing Magazine and FAM Med. Dr. Oravetz is a highly respected and distinguished speaker at industry conferences and medical management educational events.

Over the course of his medical career, Dr. Oravetz has practiced in health care settings throughout the United States, including Rhode Island, South Carolina, Massachusetts and California. In addition to his experience as a practitioner, Dr. Oravetz has served as Preceptor and both, Associate and Assistant Clinical Professor in the Department of Family Medicine at the California College of Medicine, University of California-Irvine. Dr. Oravetz earned his undergraduate degree in Chemical Engineering from Yale University, medical degree from the University of Connecticut School of Medicine, residency at Brown University, Master of Public Health degree in Epidemiology from the University of California Los Angeles, School of Public Health and a Master of Business Administration degree from the University of California- Irvine, Graduate School of Management.


Andrew Parker

Founder and CEO, Papa

Andrew has spent his career focusing on healthcare technology and service. In late 2017, Andrew founded Papa, a company that offers “Family On-Demand!” by connecting older adults and families to college students for companionship, assistance, and transportation. He started the company to support his own grandfather, whom he endearingly addressed as “Papa”.

Andrew has a passion for healthcare, technology, and people. This combination drove him to build Papa, an ongoing endeavor to support older adults and families. Papa has grown to 85 employees and over 5,000 students on the platform in 20 states working with 15+ health plans as a benefit to older adults and families. Prior to Papa, Andrew ran Health System Sales and Strategy for, a large telehealth provider. Andrew was one of the first 15 employees of MDLIVE which has grown to over 300 employees and 30M members. In this role, Andrew helped to facilitate multi-year relationships with some of the nation’s largest health systems and employers as well as design virtual care products, which has now become a ubiquitous part of healthcare.

Andrew received his Bachelor’s in Finance from Florida State University and his Certified Employee Benefit Specialist certification from the Wharton Business School at the University of Pennsylvania. Additionally, Andrew and Papa are alumni of the prestigious incubator -is YCombinator. Andrew resides in Miami, FL with his dog Chewie.


Lucy Theilheimer

Chief Strategy and Impact Officer, Meals on Wheels America

Lucy joined Meals on Wheels America in January 2016 as Chief Strategy and Impact Officer. She is responsible for strategy and planning, research, and efforts to improve organizational efficiency and effectiveness. Prior to joining the Association, Lucy served in multiple roles at AARP. Most recently she served as SVP for Organizational and Management Effectiveness and, prior to that, as SVP for Enterprise Strategy. She also has many years of experience in aging, health and long-term care at AARP, as well as other health and aging non-profit Associations. Lucy received a B.A. in Sociology from George Mason University and an MA in Health Care Administration, Policy and Planning from George Washington University.




Caraline Coats

Vice President
Bold Goal and Population Health Strategy
Office of Health Affairs and Advocacy

Caraline Coats is Vice President of Humana’s Bold Goal and Population Health Strategy, leading Humana’s mission to help improve the health of the communities it serves by making it easier for people to achieve their best health.

Coats has been with Humana for over twelve years. She started as a Regional Director of Medicare Operations in Arizona and relocated to Florida, where she became the Vice President of Network Management and subsequently, the Regional Vice President of Network Management for the East Region. In her role before joining the Bold Goal team, Coats served as Vice President of Humana’s Value-Based Strategies, leading the organizational advancement of innovative payment models that enable Humana to support providers as population health managers in value-based care relationships.

Prior to Humana, Caraline was Vice President of Operations with a hospitalist company and Assistant Vice President of Managed Care for IASIS Healthcare in the Arizona and Nevada regions. She credits her understanding and experience working directly with physicians and hospitals for the opportunities she has had with Humana.

Caraline holds an undergraduate degree in biology and a Masters in Health Services Administration from the University of Michigan. She and her family reside in south FL. Outside of Humana, Caraline spends her time with family and volunteers with the YWCA and A Prom to Remember.